Admin Dashboard

Workflow Editor

Version: v1 (Draft)

Node Types

Name

Description

Timeout (seconds)

Active

100%

Welcome Message

Hello, thank you for calling GenAI Phone Services. How can I assist you today?

$customer_name

Intent Detection

Conditions:

Order Status

order_status

Technical Support

technical_support

Billing Inquiry

billing_inquiry

Default

fallback

Order Status Response

I'd be happy to help you check your order status. Could you please provide your order number or the email address associated with your account?

$order_number

$customer_email

Technical Support Tool

Tool: TroubleshootingAssistant

device_type

issue_description

Output: $troubleshooting_steps

Billing API Call

GET /api/billing/customer-info

customer_id

Output: $billing_info

General Inquiry Subflow

Subflow: general-inquiry-flow

Handles general inquiries and FAQs

Select a node to configure its properties